Let us help you
Here are some frequently asked questions that will help you use our instructor sites. If you have additional questions, please email us –firstname.lastname@example.org or go to the FAQs, including those featured on our companion sites.
Frequently Asked Questions
How do I access the instructor site?
Simply click on the option 'Create a new account' and enter the required information to login to the instructor's site.
If you get the following errors, please do the following:
Error: The file or page you tried to access is only available to signed in users.
This error just means that you are trying to access a page that is password protected. Sign in with your provided password. You will be directed to the instructor site.
Please correct the following errors: The password entered was not found. Please try again.
If you have previously provided with the password, please contact us through email: email@example.com. Please let us know when you last logged in to your account.
If you have your password and still cannot access your account, please contact us at firstname.lastname@example.org
How can I find out when a companion site will be ready?
Please contact us at email@example.com. They will give you the most up to date information regarding our companion sites.
I noticed some issues with some of the companion sites. Who can I contact regarding site problems?
We appreciate comments and feedback from our customers. If you notice any errors with any of our sites, please contact us at firstname.lastname@example.org. Make sure to add the URL you visited with detailed information the issues you found.
I have other questions regarding SAGE? Where can I find more information?
Please contact us for additional information about SAGE.