Let us help you

Here are some frequently asked questions that will help you use our instructor sites. If you have additional questions, please email us – or go to the FAQs, including those featured on our companion sites.

Frequently Asked Questions

How do I access the instructor site?

Simply click on the option 'Create a new account' and enter the required information to login to the instructor's site.

If you get the following errors, please do the following:

Error: The file or page you tried to access is only available to signed in users.

This error just means that you are trying to access a page that is password protected. Sign in with your provided password. You will be directed to the instructor site.

Please correct the following errors: The password entered was not found. Please try again.

If you have previously provided with the password, please contact us through email: Please let us know when you last logged in to your account.

If you have your password and still cannot access your account, please contact us at

How can I find out when a companion site will be ready?

Please contact us at They will give you the most up to date information regarding our companion sites.

I noticed some issues with some of the companion sites. Who can I contact regarding site problems?

We appreciate comments and feedback from our customers. If you notice any errors with any of our sites, please contact us at Make sure to add the URL you visited with detailed information the issues you found.

I have other questions regarding SAGE? Where can I find more information?

Please contact us for additional information about SAGE.